1. Newsletters

    News -

    Our newsletter aims to bring you the latest update on our involvement with health and social care issues across Bexley. Subscribe to the latest edition below.

  2. Healthwatch Network Awards 2019

    News -

    We are pleased to announce Healthwatch Bexley has been recognised and awarded highly commended in the Championing Diversity and Inclusion category at the 2019 Healthwatch Network Awards.

  3. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  4. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  5. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  6. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  7. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  8. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  9. Where can I go for support for my mental health as a new parent?

    Advice and Information -

    It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need.

  10. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  11. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  12. BSL Health Directory

    Advice and Information -

    British sign language health videos can be hard to find so we have produced a BSL Health Directory.

  13. Unsung Heroes - Adult Carers

    Report -

    We listened to experiences of adult unpaid carers in Bexley. Our recommendations from this report are being used as an evidence base to make changes in the provision of carers services across the borough.

  14. Annual Report 2018/2019

    Report -

    Our annual report shows how our team of volunteers and staff have been at the forefront of changes brought about in the health and social care services, bringing local voices and experiences to the attention of decision makers.

  15. Erith Urgent Care

    Report -

    An independent review of the Urgent Care Centre (UCC) site at Erith Hospital found it unfit for purpose. This report outlines the proposed move from an UCC at Erith Hospital to Erith Health Centre.

  16. Flu Vaccination Report

    Report -

    The uptake of the flu vaccine for the 2017-18 winter season in Bexley was below the national average, therefore, we undertook a study to look at the reasons for this and try to understand some of the barriers to being vaccinated.

  17. Urgent Care Public Consultation

    News -

    Bexley residents will be please to hear that the go ahead has been given to develop a new Urgent Care Centre at Darent Valley Hospital.

  18. What To Expect From a Pharmacy Visit

    Advice and Information -

    A new guide for patients and the public which explains what they can expect from pharmacy professionals and pharmacies.

  19. NHS Long Term Plan Engagement Report - South East London

    Report -

    Healthwatch in the South East London area, have been working together. We have obtained the views of South East London residents, to support the implementation of the local Long Term Plan.

  20. Rapid Engagement 8-8 GP Access Survey Results

    Report -

    GP practices across Bexley are working together to improve GP services by creating more appointments, reduce waiting times and make sure residents have access to quality services across the Borough.

  21. Discharge to Assess and Reablement Schemes

    Report -

    We talked to Bexley residents who were discharged from hospital under the Discharge to Assess (D2A) and Reablement Schemes about their experiences and views.

  22. Patient Participation Group Audit Report

    Report -

    Read the findings and recommendations following our audit of Patient Participation Groups (PPGs) in Bexley on behalf of the Bexley Clinical Commissioning Group (CCG).

  23. Young Unsung Heroes - Bexley

    Report -

    Many young carers may remain hidden and are unwilling to let schools or friends know they are a carer. Our work discovered there were many hidden young carers in the borough who were not accessing the help and support they needed.

  24. NHS Health Checks - Bexley

    News -

    Are you eligible for the free NHS Health Check? Uptake across the borough is very low.

  25. Three steps to improve mental health support for young people

    News -

    Healthwatch England spoke to 47 young people to find out how they want extra funding to be used, so they can access the mental health support they need.

  26. NHS Long Term Plan - Local Engagement Report Bexley

    Report -

    At a time of increasing pressure on NHS services and financial budgets, this research highlights how the NHS can better take care of Bexley residents and how the care residents receive can be improved.

  27. Enter & View Report - Look and Listen

    Report -

    Tackling barriers to healthcare and improving GP access and quality of care for people with a learning disability in Bexley.

  28. Emotional Wellbeing of Children and Young People 8 - 19 in Bexley

    Report -

    Children and young people’s emotional wellbeing is a topical issue. There is evidence of growing prevalence of mental ill-health among children and young people.

  29. Healthwatch Bexley Pharmacy Review 2017

    Report -

    During June and July 2017 we gathered the views of local people on their experiences of using pharmacy services in Bexley.

  30. Review of General Practice online complaints information - Bexley

    Report -

    A lack of awareness of how to make a complaint is a common concern across the Bexley Borough

  31. Annual Report 2016/2017

    Report -

    Find out our highlights from 2016 to 2017, including who we engaged with, our focus areas, and our impacts.

  32. NHS Winter Comms Evaluation

    Report -

    We teamed up with the other South London Healthwatch groups to provide support to assist the NHS London region with the evaluation of the effectiveness of the Transforming Primary Care Programme’s winter communications programme.

  33. Healthwatch Bexley Balanced Eating School Survey Report

    Report -

    Obesity in Bexley is identified as a key public health concern and a priority of the Health and Wellbeing board. In Bexley, the levels of obesity, both for children and adults, is significantly higher than national and regional levels.

  34. Enter & View Policy

    Report -

    What is Enter & View?

  35. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  36. Advisory Board Meeting Minutes - January 2019

    Report -

    Read the minutes from our Advisory Board meeting which took place in January 2019.

  37. Advisory Board Meeting Minutes - March 2019

    Report -

    Read the minutes from our Advisory Board meeting which took place in March 2019.

  38. Advisory Board Meeting Minutes - May 2019

    Report -

    Read the minutes from our Advisory Board meeting which took place in May 2019.

  39. Advisory Board Meetings July 2109

    Report -

    Read the minutes from our Advisory Board meeting which took place in July 2019.

  40. Advisory Board Meeting Minutes October 2019

    Report -

    Read the minutes from our Advisory Board meeting which took place in October 2019.

  41. Advisory Board Meeting Minutes November 2019

    Report -

    Read the minutes from our Advisory Board meeting which took place in November 2019.

  42. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  43. Dressing Clinic Evaluation

    Report -

    Our evaluation of the dressings clinic which trialed for six months at Queen Mary’s hospital.

  44. GP Access & Quality of Experience for People with Learning Disabilities

    Report -

    This snapshot study seeks to explore the experience of people with learning disabilities when accessing their GP surgery, in addition to the quality of care they receive when accessing the service.

  45. Enter & View Single Provider Report - Sidcup Care Centre

    Report -

    Our enter and view report on Sidcup Care Centre looks into the care and services provided by the center and the thoughts and comments of its residents.

  46. Enter & View Single Provider Report - Marlborough Court

    Report -

    Our enter and view report on Marlborough Court looks into the care and services provided by the center and the thoughts and comments of its residents.

  47. Enter & View Single Provider Report - Meyer House

    Report -

    Our enter and view report on Meyer House looks into the care and services provided by the center and the thoughts and comments of its residents.

  48. Enter & View Single Provider Report - Shaftesbury Court

    Report -

    Our enter and view report on Shaftesbury Court looks into the care and services provided by the center and the thoughts and comments of its residents.

  49. Enter & View Single Provider Report - Riverdale Court

    Report -

    Our enter and view report on Riverdale Court looks into the care and services provided by the center and the thoughts and comments of its residents.