Complaints Policy
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
Summary
We welcome your feedback to help us improve our work and to make sure we are responding to your concerns as best we can.
We are committed to addressing concerns quickly and giving a full, fair and appropriate response.
Our complaints policy provides more information on our approach and process to resolving complaints about our work.
Read the policy
If you need this policy in a different format, please get in touch:
0208 304 9344
Complaints Policy
